Help & policies

What information do you collect?

When you purchase from our store, we collect the personal information you give us — your name, address, phone number and email. With your permission, we may also send marketing emails about new products and updates.

Do you share my information?

We may disclose your personal information only if required by law, or if you violate our Terms of Service.

How do you protect my information?

We take reasonable precautions and follow industry best practices to keep your information from being lost, misused, accessed, disclosed, altered or destroyed inappropriately.

Do you use cookies?

Yes — cookies are used only to maintain your session, not to identify you on other websites.

Can this policy change?

We may update this policy at any time; changes take effect as soon as they're posted. For material changes, we'll notify you so you know what's collected and how it's used.

How do I contact you about my data?

To access, correct, amend or delete your personal information, or to raise a complaint, email or WhatsApp us at support@shivamcharms.com.